{"id":15205,"date":"2016-08-01T07:00:07","date_gmt":"2016-08-01T07:00:07","guid":{"rendered":"http:\/\/blogs.nist.ac.th\/technology\/?p=15205"},"modified":"2023-07-25T10:03:41","modified_gmt":"2023-07-25T03:03:41","slug":"get-tech-support","status":"publish","type":"ht_kb","link":"https:\/\/blogs.nist.ac.th\/technology\/knowledge-base\/get-tech-support\/","title":{"rendered":"Getting IT Help"},"content":{"rendered":"<h2>IT\u00a0Help Desk<\/h2>\n<p><span style=\"font-weight: 400;\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-20543 alignright\" src=\"http:\/\/nistblog.nist.ac.th\/site4\/wp-content\/uploads\/sites\/4\/2016\/08\/Tech-Support-Requests.png\" alt=\"Tech Support Requests\" width=\"150\" height=\"150\" \/><\/span><span style=\"font-weight: 400;\">Here is how to get\u00a0IT Help Desk support\u00a0for any technology issues or support. Our team is ready to serve\u00a0you M-F 7:30-16:30.\u00a0<\/span><span style=\"font-weight: 400;\">(Note: We have reduced hours during school closure 8:30-16:00.)<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Urgent\u00a0IT request<\/strong>\u00a0&#8211; phone +66-2017-5888 (ext 1442).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Enter a\u00a0<a href=\"mailto:helpdesk@nist.ac.th\">Helpdesk\u00a0<\/a><\/span><span style=\"font-weight: 400;\">ticket by email.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Drop into\u00a0the IT Zone (Ground Floor, Secondary Building).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Remember, please test things before you need them.<\/span><\/li>\n<li style=\"font-weight: 400;\">If you are worried about a possible issue when using technology with students, please pre-book using a\u00a0<a href=\"mailto:helpdesk@nist.ac.th\">Helpdesk<\/a><span style=\"font-weight: 400;\"><a href=\"mailto:techsupport@nist.ac.th\">\u00a0<\/a><\/span><span style=\"font-weight: 400;\">ticket<\/span> to explain what you plan to do (location, time) so that we can have a technician standby to solve any issues.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>IT\u00a0Help Desk Here is how to get\u00a0IT Help Desk support\u00a0for any technology issues or support. Our team is ready to serve\u00a0you M-F 7:30-16:30.\u00a0(Note: We have reduced hours during school closure 8:30-16:00.) Urgent\u00a0IT request\u00a0&#8211; phone +66-2017-5888 (ext 1442). Enter a\u00a0Helpdesk\u00a0ticket by email. Drop into\u00a0the IT Zone (Ground Floor, Secondary Building). Remember,&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[1154431,1170520],"ht-kb-tag":[303,1123032,1154432,1123030,1099096,573,1123029,699,440619,623],"class_list":["post-15205","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-it-support2","ht_kb_category-online-learning-school-closure","ht_kb_tag-help","ht_kb_tag-help-request","ht_kb_tag-helpdesk","ht_kb_tag-it-support","ht_kb_tag-request","ht_kb_tag-support","ht_kb_tag-tech-help","ht_kb_tag-tech-support","ht_kb_tag-ticket","ht_kb_tag-visit"],"_links":{"self":[{"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/ht-kb\/15205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/comments?post=15205"}],"version-history":[{"count":10,"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/ht-kb\/15205\/revisions"}],"predecessor-version":[{"id":19635,"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/ht-kb\/15205\/revisions\/19635"}],"wp:attachment":[{"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/media?parent=15205"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/ht-kb-category?post=15205"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/blogs.nist.ac.th\/technology\/wp-json\/wp\/v2\/ht-kb-tag?post=15205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}